esim to sim again

[#1]

First, Sorry for the English since I can't speak german.

I recently purchased prepaid usim and change it to the esim profile to use it in my galaxy watch 4.

However, somehow it went wrong and now I want to use my physical sim again, but the physical sim cannot be provisioned anymore.

In my profile, the sim card info states that it is in esim, activated in my watch 4, and hold the original number.

Now I cannot get any SMS code via this number since the physical sim in my phone does not work.

Can I change my esim to the original nano sim?

[#2 · Accepted solution]

Hey @Djeon14 ,

thanks for your writing and welcome to our community. 

@ak123  already named you the easiest and fastest way to get back your physical SIM. 

Moreover I'm here for you. If you prefer, I can send you the SIM by post, so it's in a few days in your hands. 

Just give me a sign, so we can take this way for you.

Best regards

Sarah D.

[#3 · Accepted solution]

The easiest way is to go to a Telekom Shop. They can provide you with a new and ready to use SIM card.

[#4 · Accepted solution]

The easiest way is to go to a Telekom Shop. They can provide you with a new and ready to use SIM card.

[#5 · Accepted solution]

Hey @Djeon14 ,

thanks for your writing and welcome to our community. 

@ak123  already named you the easiest and fastest way to get back your physical SIM. 

Moreover I'm here for you. If you prefer, I can send you the SIM by post, so it's in a few days in your hands. 

Just give me a sign, so we can take this way for you.

Best regards

Sarah D.